TelpoGlobal

  Data shows that mobile ordering and delivery has grown 300% faster than dine-in traffic since 2014. It’s a digital decade, particular the millennial is becoming a larger portion of the consumer population. If you haven’t taken your restaurant into the mobile world, it’s time to take action. What is mobile ordering?   Mobile ordering is the process of ordering food or other items via ordering mobile POS, tablet, mobile phone, or other mobile devices. Mobile ordering can be called a mobile ordering system, online ordering, and digital ordering. Mobile ordering involves a system where restaurants, kitchens, and takeout can accept orders and payments from a distance and online.   How does mobile ordering work?   For restaurants, there are three ways to make mobile ordering.   ①Waiter can help the customer take mobile ordering at the tableside through the handheld mobile POS, confirm and print the order information and make payment. ②Customer can self-ord...

  According to a survey report released by the Bank for International Settlements, more and more national and regional central banks (the European Central Bank, Singapore, Tonga, etc) are trying to layout their central bank digital currencies, accelerating the research and development of digital currencies to conform to the trend of global financial technology development.  What is digital currency?    According to the Wikipedia definition, digital currency can also be called digital money, electronic money, electronic currency, or cybercash. It refers to any currency or money that is majorly managed, stored, or exchanged on digital computer systems, especially over the internet. Namely, digital currency is a form of currency that is available only in digital or electronic form, and not in physical form.   Today, cryptocurrency Bitcoin the most widely-used form of digital currency. It mainly uses technologies such as smartphones, credit cards to make exchan...

  Being in the high-tech era, digital ride-sharing and online taxi-hailing services become mainstream method for people to go out. People only need to set up starting place, destination, contact, and link to their payment account, and then they can make online taxi-hailing.   However, it seems impossible for seniors and people with disabilities to enjoy taxi-hailing service, as they are hard to use or even doesn’t have a smartphone. The elder call a taxi with the tail-hailing kiosk Recently, Shanghai-based taxi-hailing platform Shencheng Travel developed by the Shanghai government and Shanghai Automotive Industry Corporation has launched elder-friendly facilities in an effort to make online taxi-hailing easier for the elderly. That is the one-click taxi-hailing smart kiosk.   The elder can easily call a taxi with just the tap of a finger on the one-click taxi-hailing smart screen. And they can enjoy the hailing service with face recognition, or by entering their phone num...

  As the confirmed cases of coronavirus variant and asymptomatic infection are increasing worldwide day by day, airports have to shoulder bigger responsibility to ensure a safe journey experience and try their best to minimize the risk of infection.   That’s the reason why biometric boarding and digital health pass is gaining popularity nowadays.   What is biometric boarding? Biometric boarding means using personal biometric characteristics (face/iris/palm print, etc) as the method to confirm passenger identity at the boarding gate (or elsewhere in the airport).  The unique feature makes it accurate and safer than the traditional manual check of the passport and photo. Nowadays, face recognition is most common in airports because of its touchless identity identification feature.   What is a digital health pass?   In fact, a digital health pass is the same as a digital vaccine passport. It is a digital credential to prove someone has been vaccinated against ...

  Recently, Ivanti carried out a survey of 4,157 consumers across China, France, Germany, Japan, the U.K., and the U.S, shocking worldwide people. It found that 91% of UK respondents had ever scanned a QR code, 57 percent of respondents have increased their QR code usage since the pandemic.    Why QR code penetration so quickly?   QR Codes are a common sight now.  Smartphone penetration, Internet user, QR code technology development and market environment are the major factors for the penetration.   Data showed that the rapid increase in smartphone penetration promotes higher access to high-speed mobile internet from 48.8% in 2014 to 61.2% in 2018. Internet users have grown by 7.3% from Jan 2020 to Jan 2021. In addition to that, the pandemic opened doors to massive adoption of contactless technology, including QR code payment, driven by the need for contactless transactions in the wake of COVID-19. Nearly 80% of order, checkout and payment services will bec...

  Data shows that hotels lose more than $500 million merely in room revenue during the pandemic, undoubtedly suffer the hardest hit. As a border and international airlines reopen, hospitality is longing for biometric methods to elevate its operation at the post-pandemic period.     What is Biometrics?   Biometrics is the inherent physical biometric traits (fingerprint, iris, face, palm print, etc) to make personal identity verification. The unique feature of biometrics ensures identity verification in line with changing consumer behavior and the pursuit of quick and seamless service, thus it is conducive to balance security and convenience for a contactless user experience.     What is the most popular biometric used at the hotel?   Nowadays,  facial recognition includes face payment, face check-in, face access control are the typical cases of biometric technology that used at hotel. Face recognition is used to identify people by analyzing their f...

Queue management is always one of the headache problems thrust to the forefront for restaurants, especially customers crowded at the door during the rush hour. At the post-pandemic period, both restaurants and customers long for a reasonable queue management methods. Traditionally queue management method is basically staffs give a hand-written number to customers, but none of them know the exact waiting time, which easy to disgruntle customers and lose their retentions.   Aiming to improve restaurant queue management method in a bid to solve queuing problems, Telpo developed a mobile digital POS M1 that can greatly compatible with queue management software at the market. Features:  16mm thickness + 6-inch display + voice  broadcast , easy to carry and friendly operation    Android 11 OS +Qualcomm 2.0 GHz Quad-core processor empower excellent performance 40mm t hermal printer with 80mm/s printing high speed supports label, receipt, w...

  As a restaurant owner, you know that customer satisfaction and retention are crucial for your restaurant to succeed.   But how could do it well? Outstanding service provided by a billing machine might give you some inspiration.   Background It is easy to find missing or wrong orders and long waiting times account for a large percentage of customer complaints, which is generally caused by manual records or not timely notifying the kitchen. Under such conditions, it is hard to maintain customer flow, resulting in sales decline and overall revenue reduction.         What is a billing machine?   A billing machine, or touch screen point of sale, refers to the hardware and software system that work together to handle workflow and transactions. And the modern billing machine is a lot more than taking orders and complete transactions nowadays. It can help you increase sales, improve guest experience, and make better and mor...