TelpoGlobal

  Online food delivery has been an option in Southeast Asia for years. And the restriction on dine-in caused by the Covid-19 situation gives a stronger momentum on mobile food delivery development.     In Southeast Asia, the online food delivery market is expected to grow from US$2 billion in 2018 to an estimated US$8 billion in 2025. GrabFood, FoodPanda, GoJek and Deliveroo are the online food delivery leaders at the region. The skyrocket demands of online food delivery undoubtedly push more restaurants pay more attention to restaurant delivery service, out of the afraid of losing customers.   According to the survey report, there are four things  customer care more about, namely, selection, speed, quality/reliability and price. However, food delivery logistics has been a headache for restaurant owners for a long time. How to build a reliable connection among merchant, rider and customer is the key to improve restaurant delivery service. As restaurants in Southeast Asia are less digit