New Retail Trends To Watch In 2020
New retail means the new mode of retail that user-centered and driven by technology and relying on the new supply chain to deeply integrate online and offline, restructuring people, goods and scenes. It aims at satisfying customers’ demand, improving retail industry efficiency and achieves whole scene, all customers and data format. Smart retail is the manifestation of new retail. 1. Technology-Driven The emergency of new retail is the result of growing mature of technologies such as the mobile Internet, the Internet of things and big data. With artificial intelligence, AR/VR, biological recognition, image recognition, robot such technologies become more mature, the application threshold of them is lower and leading retail enterprises have ability to constantly apply the latest technology, enhance consumer experience and lower operation efficiency and costs. 2. Customer-Centered ...