How Should Retailers Layout New Retail at the Post-pandemic?
Affected by the stay-at-home policy and out of the fear of infection, e-commerce and online shopping become a new shopping trend. How could new retail stores retain old customers and attract more new customers under such competitive environment? Plan Ahead, Data Analysis The online big data accumulated by every merchant can help them select the high-quality products that have already been tested by consumers, assisting them to make the first round filtrating for offline consumers in advance, which will also solve the problem of those customers who have selection difficulty. Secondly, the new retail store can divide the characteristic area of the store according to the surrounding places and environment located at their business area, further introduce intelligent technology service such as self-service kiosk, face recognition payment device and so on to enhance user experience. In this way, the new retail stores can not only form a better interaction with the surrou...