What AI Technology Can Promote Business Hall Transformation And Upgrading?


In the era of Internet +, traditional business hall fail to satisfy people growing service demand with its outdated hardware and software. In order to fix this problem, some business halls adopt artificial intelligence (AI) technology and AI device to improve comprehensive service capacity and promote transformation and upgrading.

Then，what AI technologies and AI device can promote business hall transformation and upgrading?

Smart Form System

In the digital era, smart form system will eventually replace paper form. With voice recognition, OCR, HWR technology, customers able to complete information input by taking photos, handwriting, voice on the e-form tablet, further improve business transaction efficiency and experience.

Strong performance cannot be achieved without the support of high quality tablet, let’s take Telpo biometric tablet S8 as an example. The biometric tablet integrates fingerprint, iris, face and voice print biometrics, NFC/IC, 1D/2D scanner, MRZ reader, OCR and capacitive stylus (option) together, satisfying all kinds of identification, registration, information input demand without extra expenditure and waste cost.

Intelligent Management System

There is no doubt that analyze data can deeply understand customer actual demand. The intelligent management system can present the result and conclusion in a diversified way, after analyzing the data between business handling and user interaction data in the smart self-service kiosk or business window. With actual and effective information, telecom operator can timely and truly understand business operation, make precise decision and management on business hall.  

Smart Self-service Kiosk
In virtue of face recognition, OCR, voice synthesis and other technologies, customers can self-service query and handle business at the smart self-service kiosk. And business hall can display and promote new business in an intelligent and interactive way. It is worth mentioning that Telpo multifunctional self-service kiosk TPS 717 could beyond imagination.

Its HD dual screens can clearly show operation process, business operation, promotion activities, which is convenient for customer to self-service handle business. Besides, it supports issuing new SIM card, phone top up, WTTX, TV fee payment and electricity payment and so on functions, assisting telecom operator to make comprehensive management. Face recognition, voice recognition can be added, perfectly experience AI technology.

With the help of AI technology and AI device, business hall can effectively improve business handling speed and experience, reduce working pressure of the counters and lobby service personnel, lift overall service capacity and promote transformation and upgrading.



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