Why Self-checkout and Contactless Payment Is More Important Than Ever?

 The new retail model drives more intelligent terminals to enter the market in a bid to make check-out more convenient. Contactless payment and self-checkout-related products gain more popularity during the global health crisis because they are seen as a prevention measures in the supermarket and catering industry. 

 

In China, the famous Huoshenshan hospital took the lead in installing a self-checkout register at its unmanned supermarket for the sake of reducing potential bacterial cross-transmission. In the light of the global anti-epidemic, more and more retail stores realize the importance of reconstructing the relationship between people, goods, and stores. Data displayed that the overall utilization rate of self-checkout kiosks increased by more than 12% at major supermarkets in 2020.

 

Why self-checkout and contactless payment is more important than ever? That’s because there are still major factors that push the increasing demand for self-checkout machines besides the mention above.

 

1  Extra-long queue during peak hour. Generally in the peak shopping hours (6 pm-8 pm) or supermarket promotion activities, the customer flow will be very large, result in extra-long queuing lines.

2  Inefficient manual checkout. There are some shoppers who will one-time purchase three days to a week family daily necessities in the supermarket. That means the cashier will service them longer than others. If there is a self-service area, shoppers who buy a small number of commodities can self-service checkout and avoid queuing pressure and improve manual checkout efficiency.   

3  Unmatched labor cost. It is not an easy and cheaper thing to hire cashiers at this special time. Besides, the demand for cashiers is also not high at off-peak hours or non-promotional time. Thus, investing in self-checkout kiosks might be more cost-effective than paying several cashiers.

4  Long-term benefits. Relevant data shows that install self-checkout kiosks can increase 400% efficiency as it can replace one-way manual checkout channels and 150% space utilization due to some space can place more kiosks. 

 

From the perspective of capital operation, the self-checkout kiosk able to relieve the queuing pressure, improve settlement efficiency and reduce labor cost. For customers, they can be their own cashier at the self-service area and enjoy a unique shopping experience.

 

Driven by the mission of creating a colorful future life, Telpo sticks to provide personalized retail self-service solutions and promote the digital transformation of retail stores. Based on anti-epidemic demand, Telpo even updated its self-checkout kiosk K5. Besides enabling customers to enjoy self-shopping, self-checkout, and contactless payment (QR pay, face pay, NFC swiping card), temperature detection is also available. The customer only needs to stand in front of the kiosk, then his temperature data will be displayed on the screen.   

 

With a strong R&D team, Telpo self-service solutions have covered restaurants, cinemas, convenience stores, supermarkets, and other retail scenes. If you want to know more details, welcome to contact us.